Spa Policies

Policies

Certain policies have been implemented for your safety and to insure yours and other client’s experience is therapeutic and relaxing. We strive to have great working relationships and will work hard to give you the best experience possible.

General Conduct

Clients must not be under any sort of mind altering substance.

Inappropriate behavior of any kind will result in the session ending and the requirement of full payment.

All clients are asked to have acceptable hygiene.

Age Policy

Guests must be a minimum of 16 years of age or older. All guests under 18 years of age must be accommpanied by a parent or legal guardian in the treatment room for the entirety of the service.  Clients under the age of 18 may receive facial waxing only.

Communication and Privacy

Open communication is very important to us. If you have any wishes or concerns, please feel free to communicate them.

Confidentiality is taken very seriously. You can be assured that any medical information will be kept safe and strictly private.

Payment Method

We accept Mastercard, Visa, check cash and gift cards.

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Cancellation Policy

Once you have scheduled an appointment, that time slot is no longer available to other clients, therefore you are financially responsible for it. Cancellations made less than 24 hours prior to the appointment will be charged 50% of the price of the service. No-shows will be charged the full price of the service. There will be absolutely no refunds after service is provided. Any dissatisfaction must be presented to owners for strict and careful consideration of a repeat service at lesser price only. Thank you for your understanding.

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